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Frequently Asked Questions

Have a question? Find answers about American Landmark, our communities, careers, investments, and impact.

About American Landmark

For Residents & Renters

Careers

Investors & Capital Markets

Community Impact & Corporate Responsibility

Partners, Vendors & Business Inquiries

About American LandmarkWho is American Landmark?American Landmark Apartments is a Tampa-based multifamily owner-operator committed to creating vibrant communities across the Sun Belt. We own and operate apartment communities with a vertically integrated platform that brings investment, operations, renovation, and property management together under one roof.How long has American Landmark been in business?American Landmark was founded in 2016, built on more than 25 years of multifamily expertise following the successful sale of Landmark Apartment Trust. Since then, we have grown into one of the nation's leading multifamily owner-operators.Where does American Landmark operate?We focus on high-growth Sun Belt markets and own and operate communities across states including Arizona, Florida, Georgia, North Carolina, South Carolina, Tennessee, and Texas.How many apartment communities does American Landmark own and manage?American Landmark owns and operates 35+ apartment communities representing approximately 36,000 apartment homes and more than $6 billion in gross assets under management.What makes American Landmark different from other multifamily companies?Our vertically integrated platform is our differentiator. Investment, construction and design, property management, portfolio management, revenue management, and capital raising all sit under one roof — giving us greater control, accountability, and alignment from acquisition through everyday resident service.What does American Landmark mean by resident-first service?Resident-first service means every operational decision starts with the people who call our communities home. Through Landmark360 — our resident promise — we deliver dependable service, clear communication, exclusive benefits, and experiences designed to make apartment living simpler and more enjoyable.For Residents & RentersWhere can I search available apartments?Browse American Landmark communities on our Our Communities page. You can filter by state and city, explore community details, and visit individual property websites to view floor plans and availability.How do I schedule a tour?Visit the community you are interested in from Our Communities, then use that property's website to schedule a tour online or contact the on-site leasing team directly.How do I apply for an apartment?Applications are submitted through the individual community website once you have selected a floor plan. Each community's leasing team can walk you through eligibility, required documents, and next steps.How do I submit a maintenance request?Current residents can submit maintenance requests through the Resident Portal, or by contacting their community's management office. For emergencies, follow the after-hours instructions provided by your community.Are American Landmark apartments pet-friendly?Many American Landmark communities welcome pets, though policies, pet fees, and breed or weight restrictions vary by property. Check the community website or speak with the on-site team for that location's current pet policy.How can I contact my community's management team?Find your community on Our Communities for on-site contact details, or log in to the Resident Portal for resident-specific support and messaging.CareersWhat is it like to work at American Landmark?Our culture is built on teamwork, trust, and continuous improvement. Associates work alongside passionate professionals who care about residents, each other, and the communities we serve — with opportunities to learn, grow, and make a meaningful impact.What types of careers are available at American Landmark?We hire across property management, leasing, maintenance, corporate support, investments, construction, marketing, finance, and more. Explore open roles on our Careers page.Does American Landmark offer internships or early-career opportunities?Yes. Our paid Property Management Internship Program is designed for students and early-career professionals, with hands-on experience, mentorship, and a pathway into full-time multifamily roles.What benefits does American Landmark offer its team members?Full-time associates receive comprehensive medical, dental, and vision coverage, a 401(k) with company matching, generous paid time off, a housing discount at eligible American Landmark communities, and associate perks across travel, entertainment, and technology.How do I apply for a position at American Landmark?Browse open positions on our Careers page and apply online. Each listing includes the role description, qualifications, and location. Our recruiting team reviews applications and contacts qualified candidates to schedule interviews.Does American Landmark offer opportunities across multiple markets?Yes. With communities across the Sun Belt and a corporate presence in Tampa, we offer on-site and corporate opportunities across multiple markets. Each job listing specifies the location and whether the role is on-site, hybrid, or remote.Investors & Capital MarketsWho invests with American Landmark?We partner with institutional investors, family offices, and capital partners seeking durable multifamily returns through a disciplined, operator-led investment platform.Where does American Landmark invest?We invest in mid-priced, value-add multifamily communities in high-growth Sun Belt markets supported by population migration, employment growth, affordability advantages, and long-term housing demand.What is American Landmark's investment strategy?Our strategy centers on acquiring well-located multifamily assets and creating value through renovation, revenue management, and hands-on operations — pairing long-horizon capital with a vertically integrated operating platform.What makes the Sun Belt attractive to American Landmark?Sun Belt markets benefit from ongoing migration, relative affordability, favorable climates, and economic growth — fundamentals that support durable multifamily demand and long-term investment performance.How can I learn more about American Landmark's investment opportunities?Visit our Investors page to learn about our platform and strategy, or use Investor Login for partner access. You can also contact us to connect with our capital markets team.Community Impact & Corporate ResponsibilityHow does American Landmark give back to the communities it serves?We invest in people and places through resident wellness programs, community engagement, philanthropy, housing accessibility initiatives, and signature programs like Artist in Residence and Educator in Residence. Learn more on our Our Impact page.What is American Landmark's approach to corporate responsibility?Our corporate responsibility approach is grounded in ESG — environmental stewardship, social responsibility, and strong governance — working together to support residents, associates, partners, and the neighborhoods where we operate.What is the Artists in Residence program?Artist in Residence is an American Landmark program that hosts artists within our communities, bringing creative energy, programming, and cultural experiences into the places residents call home.How does the Artists in Residence program benefit residents and communities?The program enriches everyday living by connecting residents with art, events, and creative collaboration — strengthening community culture while supporting artists who help make our neighborhoods more vibrant places to live.Partners, Vendors & Business InquiriesHow can I become an American Landmark vendor or business partner?We welcome qualified vendors and partners who share our standards for quality and service. Share your company details and capabilities through our Contact Us page, and the appropriate team will follow up.How can I contact American Landmark about a business opportunity?Reach out via Contact Us with a brief description of the opportunity. Our team will route your inquiry to the right department — whether investments, operations, or corporate partnerships.Who should I contact about a property management partnership?For property management partnership discussions, contact us through our Contact Us page and note that your inquiry relates to property management. Our operations leadership will review and respond.How can I contact American Landmark about a media inquiry?Media inquiries can be submitted through Contact Us. Please include your outlet, deadline, and topic so our marketing and communications team can respond promptly.No matching questions. Try a different search or browse the categories below.